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 Post subject: why isn't my bat video there?
PostPosted: Fri Nov 03, 2006 12:58 am 
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Penguin

Joined: 26 Oct 2006
Posts: 1
the bat says that there is an instructional video with the purchase. i go to "my penguin magic" and i see no link. even when im logged in. i contacted customer service and they said they fixed it, still nothing. i recieved my bat today, and im very dissapointed that i have no video to help out. :x


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 Post subject:
PostPosted: Fri Nov 03, 2006 1:46 am 
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Moderator

Joined: 21 Feb 2003
Posts: 14016
Location: Las Vegas, NV/Albuquerque, NM/Pensacola, FL
Contact them again and make sure they have the right account. Also, make sure you're logged into the right account.


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