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 Post subject: No more free shipping?
PostPosted: Tue Jul 12, 2011 6:17 pm 
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Penguin

Joined: 01 Jan 2011
Posts: 349
I thought Penguin had free shipping on orders over $20. What happened? That was one of the best things about Penguin. :/


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 Post subject: Re: No more free shipping?
PostPosted: Tue Jul 12, 2011 6:43 pm 
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born to perform.

Joined: 17 May 2009
Posts: 1300
Location: New Jersey
When did you place an order that they didn't offer that?


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 Post subject: Re: No more free shipping?
PostPosted: Tue Jul 12, 2011 6:50 pm 
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born to perform.

Joined: 04 Apr 2006
Posts: 1044
Location: Brooklyn-"Fuhgedaboudit!"
That was a long time ago man. Now it's over $40 I think. Shipping is still cheap though.


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 Post subject: Re: No more free shipping?
PostPosted: Tue Jul 12, 2011 6:52 pm 
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Penguin

Joined: 01 Jan 2011
Posts: 349
duds wrote:
That was a long time ago man. Now it's over $40 I think. Shipping is still cheap though.

$6.95 is not, by any means, cheap for shipping.


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 Post subject: Re: No more free shipping?
PostPosted: Tue Jul 12, 2011 8:25 pm 
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born to perform.

Joined: 17 May 2009
Posts: 1300
Location: New Jersey
I completely missed the over $20 part, ya it's been $40 for a while


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 Post subject: Re: No more free shipping?
PostPosted: Tue Jul 12, 2011 9:49 pm 
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Penguin

Joined: 25 Aug 2007
Posts: 474
I knew it went up from $20 to $25 but I didn't know it had gone up again to $40 O_O


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 Post subject: Re: No more free shipping?
PostPosted: Tue Jul 12, 2011 10:09 pm 
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born to perform.

Joined: 17 May 2009
Posts: 1300
Location: New Jersey
Usually for anything that inexpensive I go brick and mortar anyway, just cuz I kind of find it pointless to have 1 or 2 inexpensive items shipped to me.


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 Post subject: Re: No more free shipping?
PostPosted: Wed Jul 13, 2011 1:52 pm 
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Penguin

Joined: 01 Jan 2011
Posts: 349
Honestly...I ordered off Amazon. Saved about $7.

But seriously. This was one of the reasons I loved Penguin (well, actually it was when they had Free shipping on all orders). That was one of the things that set them apart.


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 Post subject: Re: No more free shipping?
PostPosted: Wed Jul 13, 2011 2:55 pm 
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Team Penguin

Joined: 17 May 2003
Posts: 1113
If you'd like we can raise product prices a little and offer free shipping on all orders ;)

But seriously, these decisions are never easy. We have some of the lowest prices in the world, and while shipping rates have increased every year, we never raised our free shipping offer. Finally we started to lose money on orders and had to raise the minimum a little. We want to stay in business and keep doing what we do!

Penguin always packs as much value into your orders as possible, and that will never change.

Thanks for all your support,
Acar


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 Post subject: Re: No more free shipping?
PostPosted: Wed Jul 13, 2011 8:59 pm 
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Penguin

Joined: 01 Jan 2011
Posts: 349
acar wrote:
If you'd like we can raise product prices a little and offer free shipping on all orders ;)

Lol, well, if its less than $6.95, its all good. :D

Quote:
But seriously, these decisions are never easy. We have some of the lowest prices in the world, and while shipping rates have increased every year, we never raised our free shipping offer. Finally we started to lose money on orders and had to raise the minimum a little. We want to stay in business and keep doing what we do!

Penguin always packs as much value into your orders as possible, and that will never change.

Thanks for all your support,
Acar

Understandable.


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