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Scottworld56975
 Post subject: Learn Video Site down ?
PostPosted: Mon Mar 15, 2004 10:50 am 
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Penguin

Joined: 14 Mar 2004
Posts: 4
Any one else, able to use the video links, in their "MyPenguinMagic" section, all the links I have now point to a 0k video file.

Are they upgrading the server ?... or am I missing something.

Cheers
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bonjovimagic
 Post subject:
PostPosted: Mon Mar 15, 2004 10:52 am 
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Penguin

Joined: 06 Feb 2003
Posts: 449
Location: a barren wasteland of hell.....south dakota
Mine are down aswell so, i don't know what to tell ya, but they're not workin
-Collin
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Scottworld56975
 Post subject: Grrrrr
PostPosted: Mon Mar 15, 2004 10:56 am 
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Penguin

Joined: 14 Mar 2004
Posts: 4
Bit of a pain.. as I need to get at one of the video's....
Any one know how long they have been down for ?
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Matt_Foster
 Post subject:
PostPosted: Mon Mar 15, 2004 11:09 am 
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born to perform.

Joined: 13 Feb 2004
Posts: 1002
Email or phone penguin customer service, They will have a better idea of what is wrong and for how long it will be down.

Customerservice@penguinmagic.com

702-734-3333

Matt
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Scottworld56975
 Post subject: Email....
PostPosted: Mon Mar 15, 2004 11:30 am 
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Penguin

Joined: 14 Mar 2004
Posts: 4
Yeah I am waiting on an Email response....
I am in the UK, so the time diffrence does not help.

Will post something ... if / when I get a relpy.

Cheers
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ChipC
 Post subject:
PostPosted: Mon Mar 15, 2004 11:35 am 
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Penguin

Joined: 19 Nov 2003
Posts: 163
Yeah I am having the same problem... Sent an email in, havent heard anything back. But I am glad to hear that I am not the only one.
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teammylow
 Post subject:
PostPosted: Mon Mar 15, 2004 12:33 pm 
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Penguin

Joined: 23 Jan 2004
Posts: 470
Location: Paradise city, where the grass is green and the girls are pretty.... I mean England
Yeah same here, i was a bit annoyed coz i just bought my first two instant downloads and i couldnt watch them and thought i'd wasted my money
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k1eg
 Post subject:
PostPosted: Mon Mar 15, 2004 2:16 pm 
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born to perform.

Joined: 31 Jan 2004
Posts: 4701
Location: Redding Connecticut
still down as of 2pm est
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Scottworld56975
 Post subject: Update
PostPosted: Mon Mar 15, 2004 2:28 pm 
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Penguin

Joined: 14 Mar 2004
Posts: 4
Dear Sender,

We are having some technical difficulites with the site and some of the
downloads, but we are curently working on the problem and everything should
be up and running within the next day or two.

Jessica Allen

Penguin Magic Customer Service
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BalukMagic
 Post subject:
PostPosted: Mon Mar 15, 2004 2:47 pm 
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born to perform.

Joined: 10 Jan 2003
Posts: 3707
Location: markbaluk.com
dunno how it is for you guys now but it works for me
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bshack
 Post subject:
PostPosted: Mon Mar 15, 2004 3:14 pm 
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born to perform.

Joined: 09 Oct 2003
Posts: 1251
Location: Norfolk, VA
To clearn every one up, they are switching to a new server so they can keep adding more vidoes. They said they were running out of space. They said it will be fixed within the next day or so.
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BalukMagic
 Post subject:
PostPosted: Mon Mar 15, 2004 3:15 pm 
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born to perform.

Joined: 10 Jan 2003
Posts: 3707
Location: markbaluk.com
but that cant be tue because it works for me
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bshack
 Post subject:
PostPosted: Mon Mar 15, 2004 3:16 pm 
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born to perform.

Joined: 09 Oct 2003
Posts: 1251
Location: Norfolk, VA
MDMagic wrote:
but that cant be tue because it works for me

Must be fixed then?
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BalukMagic
 Post subject:
PostPosted: Mon Mar 15, 2004 3:17 pm 
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born to perform.

Joined: 10 Jan 2003
Posts: 3707
Location: markbaluk.com
probbly......check yours
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k1eg
 Post subject:
PostPosted: Mon Mar 15, 2004 3:41 pm 
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born to perform.

Joined: 31 Jan 2004
Posts: 4701
Location: Redding Connecticut
yes all ok now
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