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 Post subject: a REAL question
PostPosted: Tue Mar 16, 2004 6:52 pm 
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born to perform.

Joined: 12 Sep 2002
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Location: Brandon, FL
this one is for acar or maxwell.........

when are you guys going to start actually caring about these forums?!? :roll:


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:01 pm 
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born to perform.

Joined: 28 Jul 2003
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Location: a good magician never reveals his location. Keeps the groupies away. ;)
in my opinion, when edited freezes over.

*checks weather report* nope, nothing yet :wink:


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:03 pm 
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Moderator

Joined: 29 Jul 2003
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Location: Denver,Co.
I believe they care, but they are just so streached out they are relying alot on the mods to take care of the forums.


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:05 pm 
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born to perform.

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no...trust me, if they cared the least bit, then bans would come immediatly to spammers, and they would answer our friggen emails!


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:10 pm 
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born to perform.

Joined: 30 Jun 2003
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Location: Don't Bend Forks with your eye.
Could Penguin be collapsing?!?!? Or maybe (and I doubt it.) they are changing something way big. Or maybe all the forum members are puttinng so much pressure on them. Not you cowboy, I know your questions make sense.


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:33 pm 
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born to perform.

Joined: 06 Dec 2002
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Location: Oh yeah? Well a 7 nation army couldnt hold me back biaaaaaaaaaaaaatch
Quote:
Could Penguin be collapsing?!?!?


Penguin? As long as people keep buying, I think they will be fine. As for the forums, who would care?


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:40 pm 
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born to perform.

Joined: 28 Jul 2003
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Location: a good magician never reveals his location. Keeps the groupies away. ;)
Freed wrote:
who would care?


Well, partially, Penguin does "sell" the PO forums, and the forums do attrcat magicicans to this site, and may lead them to buy from penguin.

so overall, if Penguin truely doesn't care bout the forums, they must not realize what a powerful asset it is to their company


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:55 pm 
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Penguin

Joined: 25 Sep 2003
Posts: 494
Yea I have sent them 2 emails over the last 2 months and none have been responded. They are about my D'lites I only used them one hour and when I got them one sputered. I tried sending them an email a week after just to see if I needed to break them in and it didnt work. I have been busy for a long time and I sent them an email a week ago and still no response. I think they just dont believe me, I ordered them 1/12/04 and they think iIprobably used them up.

Edited so you can take a breathe. That was a long sentence.


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 Post subject:
PostPosted: Tue Mar 16, 2004 7:59 pm 
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born to perform.

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pb_05 wrote:
yea i have sent them 2 emails over the last 2 months and none have been responded to they are about my d lites i only used them one hour and when i got them one sputered and i tried sending them an email a week after just to see if i needed to break them in and it didnt work then i have been busy for a long time and i sent them an email a week ago and still no response i think they just dont believe me cause i ordered them 1/12/04 and they think i probably used them up


Thats a looooong sentence. On topic, I agree that they should be on the forums more because think about it, even though penguin is a great site, there would be alot of people who wouldn't buy as much stuff if it weren't for the forums. Here people can get advice on what to get, and also the PO sections are a big reason people come here. Even without it, penguin would still be great but they should realize how much these forums matter to the company. :D


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 Post subject: Re: a REAL question
PostPosted: Wed Mar 17, 2004 2:08 am 
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Emperor Penguin

Joined: 25 Dec 2002
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Location: Phoenix, AZ. "The Valley of the Sun"
cowboy4ever wrote:
this one is for acar or maxwell.........

when are you guys going to start actually caring about these forums?!? :roll:


cowboy, I applaud your intestinal fortitude for standing up and saying that.
It's about time people should know how the Admins just disregard these forums. Even the first round of Mods have first hand knowledge of how weak Admin support is. I'm just glad that someone besides myself has the nerve to say something about it!


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 Post subject:
PostPosted: Wed Mar 17, 2004 2:16 am 
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born to perform.

Joined: 07 Jul 2003
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Location: Wayne's World ;)
jacob1231 wrote:
in my opinion, when edited freezes over.

*checks weather report* nope, nothing yet :wink:


Why let the weather freeze edited when liquid nitrogen can freeze edited?

Me and my gnomic statements....


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 Post subject:
PostPosted: Wed Mar 17, 2004 9:19 am 
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born to perform.

Joined: 13 Feb 2004
Posts: 1002
Whenever I have emailed customer service or Maxwell I have gotten a responce within a day. I dont know if I am the only one, but they are fast for me. I will send Maxwell a email with this thread link, They do need to be on more and see what is going on.


P.S. I just emailed Maxwell, I will post the reply when I get it.

Matt


Last edited by Matt_Foster on Wed Mar 17, 2004 9:25 am, edited 1 time in total.

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 Post subject:
PostPosted: Wed Mar 17, 2004 9:24 am 
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born to perform.

Joined: 15 Mar 2003
Posts: 2920
Location: floating in the Ether
as far as customer service emails go, make sure your email isn't filtering out the '@penguinmagic.com' domain.

8)


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 Post subject:
PostPosted: Wed Mar 17, 2004 1:32 pm 
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born to perform.

Joined: 11 Nov 2003
Posts: 1268
Location: England, Edgware
if it doesnt work pm acar. I got an instant reply :wink:


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 Post subject:
PostPosted: Wed Mar 17, 2004 3:07 pm 
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born to perform.

Joined: 04 Dec 2003
Posts: 681
Boo Hoo, Cry me a flipping river! who needs them anyway? Maxwells not even a magician, the fiend!


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