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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 4 posts ] 
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 Post subject: Instant downloads????
PostPosted: Sun Nov 13, 2005 1:13 pm 
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Penguin

Joined: 12 Nov 2005
Posts: 2
Hi Everyone

Could somebody possibly tell me how long it normally takes to be able to download / access any instant downloads you have purchased???

I purchased some last night and when i log in there is still nothing showing, I have emailed a couple of times now but have not heard anything back i thought the whole reason in buying an instant download was to get it instantly....yes???????


Any info would be much appreciated!!!

Cheers
Wes
Lambymod


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 Post subject:
PostPosted: Sun Nov 13, 2005 3:28 pm 
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Moderator

Joined: 19 May 2005
Posts: 4713
Location: EU
Hi,

This announcement will hopefully answer your question. Thanks for being patient! ;)


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 Post subject:
PostPosted: Mon Nov 14, 2005 8:15 am 
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Penguin

Joined: 12 Nov 2005
Posts: 2
Hi


Thanks for the info.

I have received an email saying that i should now be able to see the instructional videos but there is still nothing showing on mypenguinmagic page once i have logged in..

any ideas??



Cheers
Wes


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 Post subject:
PostPosted: Mon Nov 14, 2005 8:24 am 
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Moderator

Joined: 19 May 2005
Posts: 4713
Location: EU
Maxwell Murphy (Penguin Magic owner) has recently made a post in the forums about this issue, Click Here. So please try logging in and out of your account, hopefully that will solve the problem.
Unfortunately that is the only help I can offer as I am not a Penguin Magic employee, but I have just checked my personal MyPenguinMagic section, and my instructional vids appear to be working fine.


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