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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 12 posts ] 

is your bank charging you or are you out of pocket as a result of penguin charging in us $
yes 67%  67%  [ 10 ]
no 33%  33%  [ 5 ]
Total votes : 15
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 Post subject: check your bank statements!!!!!!!!!!
PostPosted: Tue Jan 17, 2006 10:27 am 
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Penguin

Joined: 26 Jan 2005
Posts: 82
hi all , check your bank statements, my bank is charging me a fee every time i place an order on penguin because its in dollars , also the exchange rate there giving me is only $1.50 to the pound, the fee there charging me is about a pound every time no matter how small the order. anyone else?????????
penguin when are you gonna treat your british customers to a british service ie, who wants gaffed coins to be in $$?? do you sell many of these???
p.s get some bloody stock for christs sake


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 Post subject:
PostPosted: Tue Jan 17, 2006 10:47 am 
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Moderator

Joined: 21 Feb 2003
Posts: 14016
Location: Las Vegas, NV/Albuquerque, NM/Pensacola, FL
Are you ordering from the UK site or the US. If it's the latter, it's your fault, not theirs.


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 Post subject:
PostPosted: Tue Jan 17, 2006 11:06 am 
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born to perform.

Joined: 03 Feb 2005
Posts: 687
Location: Ireland
Penguin is going very quickly down hill


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 Post subject:
PostPosted: Tue Jan 17, 2006 11:15 am 
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Moderator

Joined: 21 Feb 2003
Posts: 14016
Location: Las Vegas, NV/Albuquerque, NM/Pensacola, FL
In what way? Like I said, there's a good chance it's not their fault. Other than that, read the new blog. They are making strides to get back on top.


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 Post subject:
PostPosted: Tue Jan 17, 2006 11:24 am 
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Penguin

Joined: 11 Jan 2006
Posts: 65
exodus wrote:
Are you ordering from the UK site or the US. If it's the latter, it's your fault, not theirs.


orders from the european store are charged in dollars (not pounds or euros)

I personally don't mind as the exchange rate makes it relatively cheap to order from penguin. and the bank charge is minimal. Now, if penguin would only stock up the european store....


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 Post subject:
PostPosted: Tue Jan 17, 2006 11:27 am 
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born to perform.

Joined: 23 Sep 2005
Posts: 691
Location: (UK) At my computer
MrBigguns wrote:
exodus wrote:
Are you ordering from the UK site or the US. If it's the latter, it's your fault, not theirs.


orders from the european store are charged in dollars (not pounds or euros)

I personally don't mind as the exchange rate makes it relatively cheap to order from penguin. and the bank charge is minimal. Now, if penguin would only stock up the european store....


Yup even with the exchange its still cheaper than loadz of places.....and yep 4th month oof waiting for spider pen.....and yup 2 months waiting for pyro maniac...come on penguin!!

-K


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 Post subject: Re: check your bank statements!!!!!!!!!!
PostPosted: Tue Jan 17, 2006 3:27 pm 
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Joined: 24 Nov 2003
Posts: 6302
Location: Neither here nor there.
danthemanishere wrote:
hi all , check your bank statements, my bank is charging me a fee every time I place an order on penguin because its in dollars , also the exchange rate there giving me is only $1.50 to the pound,


Why is your bank charging you a fee? Are you paying by cheque or money order?

If you use a credit card or Paypal, I think you should be able to avoid that charge.

I do find it strange that Penguin.co.UK is charging prices in USD.


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 Post subject:
PostPosted: Tue Jan 17, 2006 3:49 pm 
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Penguin

Joined: 11 Jan 2006
Posts: 65
Balducci,

european banks suck. before the euro they used to charge exchange fees. after the euro, they charge "out of country" fees because "the banks use another system".

some banks even charge per "transaction". for example, if I deposit a check, I pay 1.50 €. direct wire doesn't cost anything. my wife pays after 30 transactions. go figure.


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 Post subject:
PostPosted: Fri Jan 20, 2006 6:48 am 
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Penguin

Joined: 26 Jan 2005
Posts: 82
im using my debit card , using my own money , i cant see any reason for charging me either. my point was why cant penguin just charge us in our own currency , sterling for the uk and euros foe the rest of europe after all they have a warehouse in the uk now.


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 Post subject:
PostPosted: Fri Jan 20, 2006 7:00 am 
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Penguin

Joined: 11 Jan 2006
Posts: 65
check your credit card statement too.

credit card companies often charge a percentage when the purchase is made in another currency


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 Post subject:
PostPosted: Sun Jan 22, 2006 8:18 am 
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born to perform.

Joined: 20 Apr 2004
Posts: 2592
Location: Herts, England
i dont get this, its your crap bank not penguin.


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 Post subject:
PostPosted: Wed Feb 08, 2006 12:22 am 
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Penguin

Joined: 26 Oct 2005
Posts: 67
Stop buying from that site is the answer. Buy from the US site.

benlewis2004 wrote:
I dont get this, its your crap bank not penguin.


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