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 Post subject: Has anyone abroad received and order from Penguin Magic?
PostPosted: Wed Mar 12, 2003 1:14 pm 
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Penguin

Joined: 04 Mar 2003
Posts: 3
I ordered something 10 days ago, with speedy delevery. I live just across the pond, I havn't received anything and customer service is (of course( incredibley silent! Any help anyone? hello?


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 Post subject: Re: Has anyone abroad received and order from Penguin Magic?
PostPosted: Wed Mar 12, 2003 2:25 pm 
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Emperor Penguin

Joined: 25 Dec 2002
Posts: 9210
Location: Phoenix, AZ. "The Valley of the Sun"
There are a lot of factors to consider when it comes to how much time shipping takes. Did any of the items you ordered say "Ships in 7-10 days"?, the fact that you are "across the pond", item availability at the time of your order, did you include enough to cover the required shipping costs? Did you read the "International Destinations shipping info? Lots of factors to take into consideration.


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 Post subject: Re: Has anyone abroad received and order from Penguin Magic?
PostPosted: Wed Mar 12, 2003 5:03 pm 
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Penguin

Joined: 09 Feb 2003
Posts: 56
I feel your pain. I live across the pond also. I made a particular order over a month ago and still haven't received it. I have also oredered three times since and received all three. I contacted Penguin about it and they were more than happy to reship. Give it some time. I have found that most of my overseas shipments take either a week or a month. Not sure why, but that's the way it goes for me. Good luck!! **Slash**


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 Post subject: Re: Has anyone abroad received and order from Penguin Magic?
PostPosted: Wed Mar 12, 2003 9:35 pm 
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born to perform.

Joined: 27 Oct 2002
Posts: 1595
Location: I shall not capitulate... no never. I may be destroyed, but if I am, I shall drag a world with me...
I live near chicago and have been waiting for my art of astonishment book set for 10 days...


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 Post subject: Re: Has anyone abroad received and order from Penguin Magic?
PostPosted: Thu Mar 13, 2003 1:39 am 
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Penguin

Joined: 18 Jan 2003
Posts: 59
Location: Singapore
I live across the oceans here in Singapore and so far delivery has been very prompt, exactly 7 days or thereabouts.


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 Post subject: Re: Has anyone abroad received and order from Penguin Magic?
PostPosted: Thu Mar 13, 2003 7:56 am 
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Penguin

Joined: 04 Mar 2003
Posts: 3
Thank you my frinds, they had arrived by the time I had got back from work - 10 days! The Bill Malone Quartet - Fanatstic Amateur/Advanced card-coin magic, with the best sense of humour - blows Ammar back to the stone age


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