View Cart | View Account | Help
Order by phone: 800-880-2592
Check out our favorite NEW ARRIVALS
Need it fast? Order before 4pm Eastern and your order ships SAME DAY.

All times are UTC - 5 hours




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: penguin slow to reply
PostPosted: Thu Mar 13, 2003 7:01 pm 
Offline
Penguin

Joined: 09 Jan 2003
Posts: 55
Is it just me, or is Penguin slow to reply to e-mails? Their service is awesome when it comes to placing orders, however, they are a bit slow to respond to e-mails. Of course, maybe they get flooded with e-mails everyday!


Top
 Profile  
 
 Post subject: Re: penguin slow to reply
PostPosted: Thu Mar 13, 2003 11:49 pm 
Offline
born to perform.

Joined: 01 Feb 2003
Posts: 809
Location: Canada
if you think about it, this is a big company and are constantly busey. I'm sure they will get back to you, but i agree, they aren't the fastest to respond to emails.


Top
 Profile  
 
 Post subject: Re: penguin slow to reply
PostPosted: Fri Mar 14, 2003 11:03 am 
User avatar
Offline
born to perform.

Joined: 29 Jan 2003
Posts: 958
Location: Hapiendyn, VT
I do apologize if we've been anything but speedy with our email and phone replies. We are making some big changes to fix this very soon.


Top
 Profile  
 
 Post subject: Re: penguin slow to reply
PostPosted: Sat Mar 15, 2003 10:15 am 
User avatar
Offline
Penguin

Joined: 01 Dec 2002
Posts: 267
Location: Sure Why Not
Penguin has been pretty speedy a lot of the time with me, thanks penguin!


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2009 Penguin Magic, Inc.