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 Post subject: Penguin Suggestions
PostPosted: Mon Mar 17, 2003 7:20 pm 
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Penguin

Joined: 01 Dec 2002
Posts: 267
Location: Sure Why Not
Just incase you wanted to see what the email that I wrote to penguin with some of your suggestions looked like, here it is....


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 Post subject: Re: Penguin Suggestions
PostPosted: Mon Mar 17, 2003 7:20 pm 
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Penguin

Joined: 01 Dec 2002
Posts: 267
Location: Sure Why Not
Dear Penguin, You are the best company that I have seen on the internet, and I figured that with all that you have given me through your great customer service, I should give back to you. So I posted to messages in the forum about things to add to your site and great tricks that we would like to see come to penguin. A few things that people would like to see added to your site are: an off topic forum, a wish-list with the shopping cart, in the product features to tell if they cards are red or blue backed (or an option), and a sort results feature (so you can sort your search or categories by A-Z, Price, newly listed, ect.) We would also appreciate it if you could add more tricks to your site a little more often, we know that you are trying you best. Here are some tricks that were suggested: sudden deck, biting sensation, enigma, silver shifter, ninja rings and DVDs, custom bicycle deck maker, coin unique, chop cup, electronic rating pen, link key, melted, appearing rose, ect. We know that some of these ideas are far fetched, but it would be much appreciated if you could consider these ideas. Keep up the good work Thank you, Morgan, and many other customers!


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 Post subject: Re: Penguin Suggestions
PostPosted: Mon Mar 17, 2003 7:21 pm 
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Penguin

Joined: 01 Dec 2002
Posts: 267
Location: Sure Why Not
If you have comments please write them here. Morgan


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 Post subject: Re: Penguin Suggestions
PostPosted: Mon Mar 17, 2003 8:19 pm 
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Penguin

Joined: 07 Feb 2003
Posts: 135
Location: Eugene, OR
I have been really happy with everything about Penguin, except one thing. I wish they could either change their policy regarding "not in stock" items, or offer some sort of split order option when items are back ordered. In two cases I ordered an item that wasn't in stock and it caused my entire order to take forever to get shipped. I am still waiting for an entire order I placed on 2/21 because one item was not in stock.


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 Post subject: Re: Penguin Suggestions
PostPosted: Mon Mar 17, 2003 8:35 pm 
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born to perform.

Joined: 27 Oct 2002
Posts: 1595
Location: I shall not capitulate... no never. I may be destroyed, but if I am, I shall drag a world with me...
The e-mail is perfect..


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 Post subject: Re: Penguin Suggestions
PostPosted: Tue Mar 18, 2003 2:59 am 
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Penguin

Joined: 31 Jan 2003
Posts: 195
Location: Kansas
I think that costs them more money for shipping and the shipping is already costing them more money by making it free.


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 Post subject: Re: Penguin Suggestions
PostPosted: Tue Mar 18, 2003 10:14 am 
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Penguin

Joined: 01 Dec 2002
Posts: 267
Location: Sure Why Not
I got a responce from the email. They sound like they liked our suggestions. They had a question about the "Off topic forum" so I email them. Thank you for your imput, and have a Great day. Morgan


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 Post subject: Re: Penguin Suggestions
PostPosted: Tue Mar 18, 2003 12:41 pm 
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born to perform.

Joined: 01 Feb 2003
Posts: 809
Location: Canada
M12, thanks for putting this altogether. As for Penguin, thanks for the great customer service


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 Post subject: Re: Penguin Suggestions
PostPosted: Tue Mar 18, 2003 3:46 pm 
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born to perform.

Joined: 07 Oct 2002
Posts: 1720
Location: Getting paid to sit and not do much.
PM needs to get the ESR also, check out the videos http://www.magicshop-m.com/index_e.htm


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