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 Post subject: Cannot view tricks after purchasing them.
PostPosted: Thu Feb 21, 2013 2:38 am 
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Penguin

Joined: 16 Feb 2013
Posts: 1
First time posting, be gentle.

So I realize this is most likely the wrong place to post this but I don't see any HELP threads anywhere. Regardless, I bought the Magic Mints and Chad Long's "Scratch". I'd like to see what people are doing creatively but it says that I'm not authorized to use the forum. Any help?


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 Post subject: Re: Cannot view tricks after purchasing them.
PostPosted: Thu Feb 21, 2013 8:08 am 
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Moderator

Joined: 24 Jan 2003
Posts: 4110
Location: Milford OH
I am assuming you bought them from Penguin. If so then contact customer Service and they can get you permission to access the forums for those effects.


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 Post subject: Re: Cannot view tricks after purchasing them.
PostPosted: Thu Feb 21, 2013 1:15 pm 
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Penguin

Joined: 16 Mar 2005
Posts: 208
I'm having the same problem, including with "Scratch." I'm not overly concerned, however, as most of the specific trick forumns I've visited lately have been empty.


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 Post subject: Re: Cannot view tricks after purchasing them.
PostPosted: Thu Feb 21, 2013 6:55 pm 
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Team Penguin

Joined: 03 Aug 2007
Posts: 4235
Location: Continuously practicing, even as I type.
Hey there!

Sorry to hear that you're having trouble! Always feel free to come on our Live Chat on the bottom of the website or email "customerservice@penguinmagic.com". There have been a couple of glitches on a few of the forums like that, but we're happy to manually add access.

(Even on the dead ones, there's often still some great information 8) )

All the best,
-Chris


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 Post subject: Re: Cannot view tricks after purchasing them.
PostPosted: Sat Feb 23, 2013 2:48 am 
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Penguin

Joined: 27 Jun 2011
Posts: 131
Location: Philippines
My page on "My Penguin Magic" is so screwed up right now it is unbelievable ha ha. They have tricks listed that I did not buy, some that I bought are not listed, and others that I bought are listed but I can't access them. I tried the chat help before with no luck. But now I am so far out in the boonies I can only get to an internet cafe about once a week... so no worries :D


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