View Cart | View Account | Help
Order by phone: 800-880-2592
Check out our favorite NEW ARRIVALS
Need it fast? Order before 4pm Eastern and your order ships SAME DAY.

All times are UTC - 5 hours




Post new topic Reply to topic  [ 13 posts ] 
Author Message
 Post subject: Penguin Shop Loading Lag
PostPosted: Sun Feb 19, 2012 2:27 pm 
User avatar
Offline
Emperor Penguin

Joined: 22 Sep 2003
Posts: 11155
Location: Penguin's Most Feared Intellect
Anyone else getting loading lag for any page in the shop? Every time I try and view a page, next page, or the main page it takes 8-10 seconds for everything to load before I can move my cursor. Then it plays catch up once the page loads. I don't get this on any other shop site, and I have a 15 MB cable connection. I think it might be because of all of those embedded videos, and makes shopping slow and a hassle.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Mon Feb 20, 2012 4:18 am 
User avatar
Offline
born to perform.

Joined: 13 Jan 2010
Posts: 942
Location: Western Australia
I've notice my browser lags when i multitab on penguin magic. But it only occurs on this website. Multitabbing doesnt lag otherwize. Using firefox.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Tue Feb 21, 2012 8:34 pm 
User avatar
Offline
Team Penguin

Joined: 17 May 2003
Posts: 1113
Great feedback. I was actually planning to make the homepage a lot shorter very soon. Thanks guys!


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Wed Feb 22, 2012 4:22 am 
User avatar
Offline
born to perform.

Joined: 13 Jan 2010
Posts: 942
Location: Western Australia
for me its not the home page. Its when i have multiple pages open of the penguin magic site.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Wed Feb 22, 2012 5:49 pm 
User avatar
Offline
Emperor Penguin

Joined: 22 Sep 2003
Posts: 11155
Location: Penguin's Most Feared Intellect
Yeah that is the issue, the page is too long and too many embedded videos. And I even have high speed 20MB cable as I said. It just sucks to wait 8-10 seconds per click. No other site does this, I even ran a test with a page that has thousands of high resolution photos and had no issues.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Wed Feb 22, 2012 7:31 pm 
User avatar
Offline
Team Penguin

Joined: 17 May 2003
Posts: 1113
Brad, can you fill me in a little on your computer? CPU / RAM / Web Browser?

I ask because I'm genuinely surprised to hear you wait that long. I want to make the site faster, but I was thinking you were having to wait like, 1 or 2 seconds. When I click around the site it's almost instant.

For it to be that slow, I'm wondering if there's a browser compatibility issue (which I also want to fix).

Thanks


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Wed Feb 22, 2012 8:04 pm 
User avatar
Offline
Emperor Penguin

Joined: 22 Sep 2003
Posts: 11155
Location: Penguin's Most Feared Intellect
acar wrote:
Brad, can you fill me in a little on your computer? CPU / RAM / Web Browser?

I ask because I'm genuinely surprised to hear you wait that long. I want to make the site faster, but I was thinking you were having to wait like, 1 or 2 seconds. When I click around the site it's almost instant.

For it to be that slow, I'm wondering if there's a browser compatibility issue (which I also want to fix).

Thanks


It may be my browser or computer as it is slightly older for gaming purposes, but oddly enough I just checked and the lag is not there now, maybe 1 second or two. The slowest time usually from the main page to another link. I have a new PC but none of my old games worked on it so I stuck with this one and reverted back to XP. I don't have the lag on other servers though. Have 2.0 GHz dual processors on this one and 2 GB of RAM. But that should be plenty to run a page as I had no issues elsewhere.

I think I have IE 8, I have not updated in awhile being I like to keep this machine clean for gaming. So not sure if you changed anything or maybe the servers were flooded after the site went back up, and used up a lot of bandwidth and got delays because of that? Not sure but right I am not getting the 8 second delay. That was pretty frustrating trying to order 25 DVDS and some effects the other day lol. But I got it done.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Thu Feb 23, 2012 2:42 am 
User avatar
Offline
born to perform.

Joined: 13 Jan 2010
Posts: 942
Location: Western Australia
Well my specs are

Firefox
i7 920 processor
Windows 7
4gig ddr 3 ram
plenty of HDD space
Internet connection of about 8-20 mbit (its a range)


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Thu Feb 23, 2012 1:18 pm 
User avatar
Offline
born to perform.

Joined: 28 Dec 2002
Posts: 4064
Location: London, England
I remember in the past the homepage took forever to load, but that was down to there being too much Flash content. Maybe a good dozen or so videos all trying to load at once. The page is fine now, and takes around 6 or 7 seconds for all the assets to load in for me.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Thu Feb 23, 2012 3:59 pm 
User avatar
Offline
Emperor Penguin

Joined: 22 Sep 2003
Posts: 11155
Location: Penguin's Most Feared Intellect
Well so far for me everything loads instantly now. Must have just been those few days. But I thought it was all the videos also. But with 20MB cable there should be no delay. Now there isn't. Hope it stays that way.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Thu Feb 23, 2012 4:05 pm 
User avatar
Offline
born to perform.

Joined: 14 Mar 2005
Posts: 1145
Location: Australia + New Zealand
I use google chrome and seems to work ok.


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Thu Feb 23, 2012 7:44 pm 
User avatar
Offline
born to perform.

Joined: 28 May 2007
Posts: 2753
soowee wrote:
I use google chrome and seems to work ok.

Same here. I have a lot fewer "Browsing Issues"


Top
 Profile  
 
 Post subject: Re: Penguin Shop Loading Lag
PostPosted: Sat Mar 03, 2012 10:24 pm 
User avatar
Offline
born to perform.

Joined: 28 Jan 2009
Posts: 947
Location: Kettle Falls, WA
The pages load MUCH quicker than they did a couple of years ago. Makes shopping more fun!


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 13 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2009 Penguin Magic, Inc.