This my mail and the answer of PM Customer Service. This is copied straight from my hotmail inbox.
Thanks for the info. When you are ready to place your order, you can call customer service at 800 717 2799 and they will be happy to match the price of identical items.
Thank you for choosing Penguin Magic.
You recently made your bicycle decks more expensive. Now they cost 3.49$.
As your Low Price Guarantee states:
"We will match the price of any identical item that you see advertised elsewhere."
I was just browsing some other online magic shops and I came across a few shops that sell bicycle decks cheaper.
1) They only cost 2.75$ here. That's 47 cents less than your price!
http://www.elmagicshop.com/cgi-bin/webc ... 5320925.b6
2) Here you can buy them in bulk. However I'm not sure whether it applies to your Low Price Guarantee:
3) And last but not least: bicycle decks for only 2.50$, which used to be the price at Penguin Magic.
http://www.elmagicshop.com/cgi-bin/webc ... 5227325.85
I sincerely hope you take the effort to adjust your price.
Dave Van Hasselt
Well, what do you guys think? I really hoped PM did what they said (the Low Price Guarantee). I'm very disgruntled now and I'm seriously considering never to buy here again.