I write many times to (CustomerService@PenguinMagic.com), (Sales@PenguinMagic.com) and (penguinuk@gmail.com) but nobody answer me.

Now I write here and I hope someone answer...

In the past I buyed from site. (www.penguin.co.uk)
Now, I want buy some object, but some of them are temporarily out of
stock and unavailable for purchase (or are present in www.penguin.com and not in www.penguin.co.uk)
Can you say to me when it is possible buy?
For example I'm interested in:
ITR micro
Flash gun
Inviso torch
Another question: is possible buy some "ISTANT DOWNLOAD" from
www.penguin.com
(not present in UK site) without VAT and other taxes from Italy?
I'm interested to:
The coin roll with Tyas Frantz
Torn and restored napkin
If I buy from www.penguin.com I must pay shipping and VAT and other
taxes?
In the past I received "The mini penguin cup", but don't
receive the instruction...

Sorry, if I write here but if I write to the mail address on the site, nobody answer...

Thanks in advance.

First of all, It's penguinmagic :]

I have no idea of what you meen with buying instant downloads without VAT, All I know is that It's the same price on the Instant downloads from wherever you buy them.

-Adrian

If you buy an instant download from the American site you do not have to pay tax - shipping is still free.

I think the only solution to some of the items not being in stock is to wait until they are. But this might take months. It may be worth your while buying the items you listed from the American site and pay the extra $11.95 (€10.00) for shipping.

Hasn't the tax thing stopped now? So instant downloads are the same price as they would be on .com. I swear that happened a while ago, can anyone verify this?