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 Post subject: Penguin Magic 2.0
PostPosted: Sat Jan 13, 2007 7:30 am 
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Penguin

Joined: 15 Apr 2006
Posts: 31
Location: Kirchheim/Germany
Hi,

Maxwell Murphy wrote:
Monday, December 04, 2006

Update - Penguin Makes Change in Warehousing Strategy

In preparation for the launch of the new Penguin Magic 2.0 (which will go into beta in the next few days)
we have strategically chosen to exit our physical operations in the UK.

In working with our shipping partners we have found ways to offer dramatically improved service
and in-stock status by shipping goods directly from the U.S. to our international customers.

All of this will be announced in conjuction with the launch of our new site. In the meantime, we very much appreciate your loyalty and support.
We are committed to serving you, our UK and European customers,
and we have made this strategic decision because it will allow us to provide you with a better level of service at a better price.

Since we opened our UK distribution center just over two years ago,
many of our UK and European customers have told us that they prefer to order from Penguin USA
because they pay lower taxes get the goods in almost the same amount of time.

The current Penguin site offers approximately 1000 products.
Penguin 2.0 will offer over 6,000 products (and a bunch of other cool features that have been requested by our users).

Thanks very much for choosing Penguin.
We're extremely excited about the road ahead! Please visit Penguin USA for all the hot new stuff (including this year's HUGE holiday bonus).

So here's the original site:
Update - Penguin Magic Change in Warehousing Strategy

Most likely, many of you know this already.
I just read this one day ago.
Now i'm wondering whether someone has more information?

Because for me -as European- that sounds promisingly:

In working with our shipping partners we have found ways to offer dramatically improved service
and in-stock status by shipping goods directly from the U.S. to our international customers.

All of this will be announced in conjuction with the launch of our new site. In the meantime, we very much appreciate your loyalty and support.
We are committed to serving you, our UK and European customers,
and we have made this strategic decision because it will allow us to provide you with a better level of service at a better price.


I'm very interested in this!
When will be the release date?
I can't wait any longer for it and for further information! :)

Greetz Marc


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 Post subject:
PostPosted: Sat Jan 13, 2007 8:37 am 
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born to perform.

Joined: 28 Dec 2002
Posts: 4064
Location: London, England
Like with a number of cases, Penguin is somewhat famous for announcing things that are going to take place "in a few days or weeks" and leaving them for a couple of months. Notice the article was posted a month ago. All I've seen change about the site is the NEW search. I don't think that quite counts as 2.0.

"It'll happen when it happens" is probably the most reliable reponse you'll get.


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 Post subject:
PostPosted: Sat Jan 13, 2007 8:50 am 
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Penguin

Joined: 15 Apr 2006
Posts: 31
Location: Kirchheim/Germany
Hi,

Lawboy wrote:
Like with a number of cases, Penguin is somewhat famous for announcing things that are going to take place "in a few days or weeks" and leaving them for a couple of months.
That's why I'm asking for more information! :wink:

Lawboy wrote:
All I've seen change about the site is the NEW search. I don't think that quite counts as 2.0.
I think so, too. A new search and Penguin Magic UK has closed down. If that was all that would be ridiculous.

"It'll happen when it happens" is probably the most reliable reponse you'll get.
Hopfully not... :?

Greetz Marc


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 Post subject: Re: Penguin Magic 2.0
PostPosted: Sat Jan 27, 2007 8:09 am 
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Penguin

Joined: 08 Jul 2004
Posts: 29
Location: Prenzlberg, Berlin
Quote:
Since we opened our UK distribution center just over two years ago,
many of our UK and European customers have told us that they prefer to order from Penguin USA
because they pay lower taxes get the goods in almost the same amount of time.


What?!! Gimme a break please... my pre-xmas order took 4 weeks to arrive (ok, so xmas, so 2 weeks normally? i think 1 week is long enough to wait) and when it did arrive, was quickly snapped up by customs. Was a further week or so before my pregnant g/fr had time to treck accross berlin one morning (or I would have had to take the morning off work), to answer some irritating questions before being allowed to take it away - and despite penguin's cooperation, they were quite clearly not convinced that 4 packs of cards and a set of 7 dvds had a value of only $2 and purely for educational purposes.

A lucky escape this time but I've been stung by customs before after purchasing from USA and it's not funny. What seemed like a bargain ends up way more expensive than had it been bought back home.

The USA is the last place on earth I want to place my orders!!!

:evil: :evil: :evil:


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 Post subject: Re: Penguin Magic 2.0
PostPosted: Sun Jan 28, 2007 6:20 am 
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Penguin

Joined: 11 Feb 2005
Posts: 336
Location: belgium
Phatfunky wrote:
Quote:
Since we opened our UK distribution center just over two years ago,
many of our UK and European customers have told us that they prefer to order from Penguin USA
because they pay lower taxes get the goods in almost the same amount of time.


What?!! Gimme a break please... my pre-xmas order took 4 weeks to arrive (ok, so xmas, so 2 weeks normally? I think 1 week is long enough to wait) and when it did arrive, was quickly snapped up by customs. Was a further week or so before my pregnant g/fr had time to treck accross berlin one morning (or I would have had to take the morning off work), to answer some irritating questions before being allowed to take it away - and despite penguin's cooperation, they were quite clearly not convinced that 4 packs of cards and a set of 7 dvds had a value of only $2 and purely for educational purposes.

A lucky escape this time but I've been stung by customs before after purchasing from USA and it's not funny. What seemed like a bargain ends up way more expensive than had it been bought back home.

The USA is the last place on earth I want to place my orders!!!

:evil: :evil: :evil:


HAHAHAHAHA I LOVE YOU DUDE
US(A) sucks


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 Post subject: Re: Penguin Magic 2.0
PostPosted: Sun Jan 28, 2007 6:21 am 
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Penguin

Joined: 11 Feb 2005
Posts: 336
Location: belgium
Phatfunky wrote:
Quote:
Since we opened our UK distribution center just over two years ago,
many of our UK and European customers have told us that they prefer to order from Penguin USA
because they pay lower taxes get the goods in almost the same amount of time.


What?!! Gimme a break please... my pre-xmas order took 4 weeks to arrive (ok, so xmas, so 2 weeks normally? I think 1 week is long enough to wait) and when it did arrive, was quickly snapped up by customs. Was a further week or so before my pregnant g/fr had time to treck accross berlin one morning (or I would have had to take the morning off work), to answer some irritating questions before being allowed to take it away - and despite penguin's cooperation, they were quite clearly not convinced that 4 packs of cards and a set of 7 dvds had a value of only $2 and purely for educational purposes.

A lucky escape this time but I've been stung by customs before after purchasing from USA and it's not funny. What seemed like a bargain ends up way more expensive than had it been bought back home.

The USA is the last place on earth I want to place my orders!!!

:evil: :evil: :evil:


HAHAHAHAHA I LOVE YOU DUDE
US penguinmagic.com sucks


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 Post subject:
PostPosted: Sun Jan 28, 2007 6:41 am 
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born to perform.

Joined: 28 Dec 2002
Posts: 4064
Location: London, England
How many times do I have to point this out to people!? Penguin doesn't suck – it's the fact that the US is geographically located far from Europe and the European Customs and Import that suck.


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 Post subject:
PostPosted: Tue Jan 30, 2007 10:48 am 
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Penguin

Joined: 15 Jan 2007
Posts: 1
then again, you can usually avoid taxes by shipping these items as gifts... like on ebay, ain't that right?


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 Post subject:
PostPosted: Tue Jan 30, 2007 5:29 pm 
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Penguin

Joined: 08 Jul 2004
Posts: 29
Location: Prenzlberg, Berlin
Lawboy wrote:
How many times do I have to point this out to people!? Penguin doesn't suck – it's the fact that the US is geographically located far from Europe and the European Customs and Import that suck.


That's true, have only ordered a couple of times but am basically quite happy... but that's just what's so frustrating for me - I want them in Europe, where I live!

Yeah, you can get around the customs and fair play to Penguin, they sent the stuff labeled as "Educational material - value $3", but I suspect Customs know exactly what's going on, there's just nothing they can do. But that's all a bit dodgy for my liking, quite aside from the fact of having to treck across town to collect it.


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 Post subject:
PostPosted: Sat Feb 10, 2007 4:59 pm 
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Penguin

Joined: 15 Jun 2005
Posts: 47
Location: wigan, england, sweet sweet britain!!!
Lawboy wrote:
How many times do I have to point this out to people!? Penguin doesn't suck – it's the fact that the US is geographically located far from Europe and the European Customs and Import that suck.


this might be so but can i point out that... the USA sucks cuz of its rubbish £6 shippin rates and Peng.Magic sucks to an extent cuz of the fact that it' european distribution centre has shut down!!! personally i can order the same stuff from other sites at a higher price but get it for less in the end because Peng.Magics shippin rates are stupid and should be free!!!(and thats one of the few reasons i actually shopped at peng.magic!!!


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 Post subject:
PostPosted: Sat Feb 10, 2007 5:02 pm 
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Emperor Penguin

Joined: 24 Jun 2006
Posts: 6622
Location: Penguin's Most Feared Intellect
wozza wrote:
Lawboy wrote:
How many times do I have to point this out to people!? Penguin doesn't suck – it's the fact that the US is geographically located far from Europe and the European Customs and Import that suck.


this might be so but can i point out that... the USA sucks cuz of its rubbish £6 shippin rates and Peng.Magic sucks to an extent cuz of the fact that it' european distribution centre has shut down!!! personally i can order the same stuff from other sites at a higher price but get it for less in the end because Peng.Magics shippin rates are stupid and should be free!!!(and thats one of the few reasons i actually shopped at peng.magic!!!
Why should they have to pay for your shipping? They are a business. Their goal is to make money. They aren't making much money if they spend it all on your shipping.


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 Post subject:
PostPosted: Sat Feb 10, 2007 6:00 pm 
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Penguin

Joined: 15 Jun 2005
Posts: 47
Location: wigan, england, sweet sweet britain!!!
fallingblood wrote:
wozza wrote:
Lawboy wrote:
How many times do I have to point this out to people!? Penguin doesn't suck – it's the fact that the US is geographically located far from Europe and the European Customs and Import that suck.


this might be so but can i point out that... the USA sucks cuz of its rubbish £6 shippin rates and Peng.Magic sucks to an extent cuz of the fact that it' european distribution centre has shut down!!! personally i can order the same stuff from other sites at a higher price but get it for less in the end because Peng.Magics shippin rates are stupid and should be free!!!(and thats one of the few reasons i actually shopped at peng.magic!!!
Why should they have to pay for your shipping? They are a business. Their goal is to make money. They aren't making much money if they spend it all on your shipping.


as stupid as this may sound i would say that from the amount of customers penguinmagic has peng.magic tends to make a small fortune and even smaller companies make enough money to do free deliveries worldwide or even a reduced delivery to keep people buying from all over

p.s. this is a positive negative thing - on the shipping rates page it says international sipping takes from 1-3 weeks which put me off ordering at first but i soon realised that everything comes within 3-5 days for me (uk) so please peng.magic try and update this page, it will make alot of people feel better about their orders.


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 Post subject:
PostPosted: Mon Feb 12, 2007 5:26 am 
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born to perform.

Joined: 20 Apr 2004
Posts: 2592
Location: Herts, England
wozza wrote:
Lawboy wrote:
How many times do I have to point this out to people!? Penguin doesn't suck – it's the fact that the US is geographically located far from Europe and the European Customs and Import that suck.


this might be so but can i point out that... the USA sucks cuz of its rubbish £6 shippin rates and Peng.Magic sucks to an extent cuz of the fact that it' european distribution centre has shut down!!! personally i can order the same stuff from other sites at a higher price but get it for less in the end because Peng.Magics shippin rates are stupid and should be free!!!(and thats one of the few reasons i actually shopped at peng.magic!!!



Would you keep an unprofitable warehouse open so you can make a few 13 year old kids happy, because i wouldnt.


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 Post subject:
PostPosted: Wed Mar 14, 2007 4:52 pm 
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Penguin

Joined: 24 Feb 2004
Posts: 79
Location: Windsor, England
Guys, just buy from a UK based shop. There are quite a few good shops in the UK like MagicBox and Magic Shop.co.uk. That way you get good prices on P&P and NO import tax. :D


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 Post subject:
PostPosted: Thu Mar 15, 2007 5:08 am 
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born to perform.

Joined: 28 Jan 2006
Posts: 3193
Location: Vice-President of the Cannot define as to whether he is serious, joking, or being sarcastic club
benlewis2004 wrote:
Would you keep an unprofitable warehouse open so you can make a few 13 year old kids happy, because i wouldnt.


If they would have ever stocked up the warehouse, they would have had orders.


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