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 Post subject: Announcement concerning instant downloads.
PostPosted: Sat Nov 12, 2005 10:13 pm 
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Penguin

Joined: 18 Oct 2005
Posts: 29
Location: United States
Penguin is upgrading their servers, therefore for some time the learn wont be available to some people. Just wait until monday when they update the servers. I know it feels bad when you bought an instant download and you have to wait. But it happens. So dont worry , youll get it .


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 Post subject: Instructional Videos
PostPosted: Sat Nov 12, 2005 10:37 pm 
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Team Penguin

Joined: 31 Dec 1969
Posts: 186
Location: Las Vegas, NV
Hi Guys,

We are aware that some people are unable to watch instructional videos, but we are not sure why. Every computer that we have tested the instructional videos on has worked. We will continue to try to solve this problem. For now, if the instructional videos are not working for you please try logging out of your account and then logging back in. We've received reports that that has helped several users.

We're sorry about the inconvenience.

Best,

Maxwell Murphy
Penguin Magic


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