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Q: What is Downloadable Magic?A: Downloadable Magic is magic you don't have to wait for. Ordering an "Instant Download" is like buying a magic video or DVD, but instead of waiting for the package in the mail, you get instant access to your new magic. You'll be practicing and performing your new effects the very same day! There's no shipping, no waiting, and no box full of supplies... this stuff is street-ready, party-tested, and Penguin-approved. It's high-impact magic that will help you grow as an entertainer.
Q: What happens when I purchase an "Instant Download"?
A: When you purchase an "Instant Download" you'll be given immediate access to the MyPenguinMagic section of the site. Here you'll find an instructional video that will teach you to perform your new effect. Downloading this video is just as simple as watching one of our demo videos. You also get access a private discussion section specific to your new effect. Here you'll be able to ask and answer questions about the effect with other magicians who already know the secret and perform the effect. This is an incredibly valuable learning tool.
Q: Will I have to build anything to perform my new downloadable effect?
A: Sometimes you'll need to make a simple gimmick to achieve the effect, other times the secret does all the work for you. If you need to make a gimmick it'll be quick, easy, and ultra-cheap to make.
Q: How can I access the instructional video for my new trick?
A: This is the simple part. Just click the large green "MyPenguinMagic" button at the top of the site. You'll be asked to log-in with your Penguin Magic username and password (If you don't already have a username, you'll choose a username and password when you place your first order).
When you've logged in you'll see a link for the "Instant Download" you just purchased. Click this link to access the instructional videos.
At this point you have four options: You'll find two links for Windows Media Player (one for high speed connections and one for dial-up modems) and two links for Quicktime (one for high speed connection and one for dial-up modems).
In order to watch videos on PenguinMagic.com you'll need either Windows Media Player or Quicktime. The easiest way to determine if your computer has Windows Media Player is to click one of the Windows Media links. If a video starts playing, you're all set. If you receive an error message you may have the Quicktime media player instead.
Try clicking the Quicktime link. A new window will open. If Quicktime is installed the video will start loading and you'll see a play button at the bottm of the window. Simply click the play button to watch the video.
"Media player" software is often already installed on your computer when you buy it. Computers that run Microsoft's Windows operating system usually have Windows Media Player, and Apple computers usually have the Quicktime media player. If not already installed, you can install media player software for free.
To install Windows Media Player visit: http://www.microsoft.com/windows/windowsmedia/download/win32otherx86.aspx
To install the Quicktime Media Player visit: http://www.apple.com/quicktime/download/
If you have any questions about "Instant Downloads" at Penguin or need help watching demo or instructional videos please let us help. Please e-mail us at customerservice@penguinmagic.com.
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