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Sphinx order

Some time ago I ordered the dvd of The Sphinx magazine. It wouldn't play on my MacBook Pro. When I notified you, you invited me to return it for a replacement. I did. I have not received the replacement. (I noted that since it would not play on either side, the problem might well be incompatibility with my machine (software OS X 10.6.8) rather than a damaged disk. Perhaps your checking on this is why I have received no replacement.) In any case, I'd appreciate an update.

Wright Neely


Asked at 05:45pm on November 19th, 2013 by wneely (0 karma)
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Please drop a support team an email at support@penguinmagic.com as they'll be able to help you with the specifics of your order.

Answered at 02:15pm on March 3rd, 2014 by LukeDancy (13 karma)
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