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Erik is the bomb in customer service!! Report this review
Verified buyer Pro Privacy ON (login to see reviewer names) on December 17th, 2012
I want to praise Erik both for creating such a fine effect and for outrageous customer service when I received a defective gimmick! His email replies were prompt and genuinely concerned. When tech support failed to resolve the problem, he personally made a new gimmick for me (which works PERFECTLY!) and mailed it very promptly. I couldn't be happier and I will use the effect very often. I love it!! Thanks so much again, Erik for meeting all my expectations.

acar
Jun 18th 2014 9:51pm
So true. It makes such a big difference when the inventor of an effect stands behind it 100%. Erik has been so proactive with all issues and it's paying off. It's no accident that Poker Test 2.0 hasn't left the top 10 list since it was released.

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