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Penguin Magic respects the secrets that we sell. We understand and value
the years of hard work and experience the inventors of our products have
invested in bringing them into being. We enjoy and support their
creativity and wish to encourage them to share our wonderful art with the
world.
We price our products by matching the lowest price on the market. We then do everything we can think of to add value to our products so you have no reason to buy from anyone else. Our Guarantee: We will match the price of any identical item that you see advertised elsewhere.* This will give you the opportunity to benefit from the best price in the world, our guaranteed fast shipping, and our outstanding customer service. If you do find a lower price, please notify us immediately so that we can match (or beat) it. CustomerService@PenguinMagic.com. * Please note: We do not match prices on items manufactured by Penguin Magic. When we manufacture an item we set the MSRP (Manufacturer's Suggested Retail Price), and we must stick to that MSRP in order to be fair to the hundreds of other shops who carry our items. Those shops are our partners. We are all working together to get you the best products, pricing, and service. You can read more about Penguin Magic, create an account, or just start shopping. |
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Shipping and Store Policies
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