> Modern Feel Jerry's Nuggets (Red) Playing Cards

Shoddy cards, worse support Report this review
Pro Privacy ON (login to see reviewer names) on January 23rd, 2020
My initial impressions of the Jerry's Nugget reprints were not positive. Terrible quality control that makes the cards nigh unusable for card magic, and a card missing from all of the decks. But, I still gave 2 stars since they cards felt nice out of the box (until you look at them).

So, why the update and a drop to the lowest rating possible? Because the folks at Expert Playing Card Company don't seem to care that their cards are misprinted, or that a promised card (that they're still advertising as included) is completely missing.

Tried to get a hold of them. No response. Posted a comment online, and got a response immediately. My reply to them went unanswered before I had to contact someone at Murphy's to see if they could help with replacing the defective cards. Only then did I get their attention.

Their first suggestion was that my unopened cards must be OK, even though the sampling of the decks I took showed them all to be misprinted to some degree. Then, there was an intimation that I should inspect all 24 of my decks to see which ones are defective. Imagine doing that to a collectors' item.

Then, the line was that the "finished product may differ in appearance from what was advertised." When your mission was to replicate a legendary deck of cards to the best of your abilities, having entire decks misprinted doesn't really line up with that mission. Even so, having the backs misprinted and misaligned so horribly wouldn't be acceptable for even a budget throwaway deck, let alone a "premium" deck.

The dream was fun while it lasted, but this project did not hit the mark. What's more, Expert Playing Card Company does not seem interested in providing support unless you start making your dissatisfaction public. Otherwise, good luck getting them to respond.

These cards should have been good. They are not. The quality control is exceptionally poor and the customer service from Expert is even worse. Until they fix the quality control issues, these cards are just overpriced garbage. Avoid. Avoid. Avoid.

Report this comment
mthrush
Jan 31st 2020 9:04pm
Wow, didn't even notice at first. Yeah, there's not a single consistent border in that deck.

Report this comment
DonP2011
Feb 03rd 2020 7:31pm
Thank's Brian, you just saved me a lot of money!...so sad to hear this. I even worked at Jerry's Nugget as a shift boss in the late 90's....if only I would have known how valuable these cards would become....I'm just saying.

Add a comment

Cart

9 items
$279.30
Checkout
Bestsellers
See all bestsellers



Act Builder beta



     Get To Know Us

     Shipping and Store Policies

     Need Help?

Home | About Penguin Magic | The Penguin Foundation

Mail orders: Penguin Magic, 3299 Monier Circle, Unit A, Rancho Cordova, CA 95742
Call us at 800-880-2592 | International Dial: +1 707-317-6733

© 2002-2023 Penguin Magic. All Rights Reserved.
We hope you found the magic tricks you were looking for!