Penguin...you and another magic dealer who have shown great business sense and customer service for
years. In the past two months I have bought "the hype" from both your companies, buying two
different magic tricks ...both edited to look incredible, both claiming that each trick could do
things they can't so. Please understand that you are held to high standards because you are the
best. I will be sending Phantom back...but know that each time you do this you damage your
reputation. I expect excellent service from you. I will continue to be a customer because I trust
this will not happen again.