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Medallion by Mystique Factory - Trick
In stock: usually ships within 24 hours!
Solid steel pendant changes in the spectator's hand!
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Customer Reviews (showing 1 - 2 of 2)
Nice trick But Terrible Experience Report this review
Verified buyer Pro Privacy ON (login to see reviewer names) on September 28th, 2014
I have totally bought 2 of medallions from Penguin, the first one came with a well packed sealed dvd box but a long deep scratch appeared on the gimmicked surface. I am very disappointed, however, as a overseas customer, I don't think it is worth to waste extra money to ship this overpriced item back for any replacement. I have sent email to Penguin and Mystique Factory to complain about the QC problem. At first, Martin from Mystique Factory was so kind to return my email as below :
I personally checked every single medallion myself. Based on the fact that this is an old trick and was shipped countles times, stored in a warehouse for years etc. It can happen that a piece damage. Of course we want to see you as a satisfied customer so Im more then happy thi ship you a brand new gimmick for completely free of charge.
Let me know if it helps to solve the problem.
However, after sending him my shipping address and evidence of my purchase plus several emails. He did not reply me anymore.
Finally, I gave up to contact Martin and just buy a new one.
The second one is much better but just came with a broken dvd box.
Honestly, Medallion is a nice gimmick worth 3 stars or more thus I have decided to buy the second one, especially there is a great discount offered by Penguin, however, I was really dissatisfied by this kind of poor product QC and terrible customer service from Mystique Factory. I would never buy any items produced by this company and Martin again.
Good luck to all customers !
Update to my review Report this review
Verified buyer Pro Privacy ON (login to see reviewer names) on October 26th, 2014
I am going to revise my review. I finally received an email from Martin on 15 Oct 2014 and have received my perfect brand new Medallion on 27 Oct 2014. Although I have already bought anohter one, I should need to thank Martin and Mystique Factory.
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