I just received this item. I’m familiar with appearing canes of the same design, so I wasn’t
concerned when neither the product description or the included instruction were vague or incomplete.
This example unlocks maybe every 4-5 attempts. It is very difficult to collapse, and though I’ve
been careful, I’ve nearly sliced my hand more than once trying to collapse it. I don’t know if maybe
it’s just super stiff from being new or if there’s some sort of tip that I don’t know as far as
making it work smoother. I plan to call Penguin and ask about that. Otherwise, at least for now, I
will say that this product does appear to be well made and durable, but overall, I’m disappointed in
its performance.